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Your account stays with Sol
Sol is the only party that holds your account, your deposits and your withdrawals on their side. The editorial team at this website has no access to player accounts and cannot view, change or retrieve any personal or financial data tied to them. Login trouble, locked accounts, payment delays, failed deposits, bonus disputes and verification requests all belong to Sol's own customer support. Only they can act on your account, and only they hold the records needed to resolve such issues. Contacting us about them adds a step rather than removing one.
What the editorial team answers
Questions about how Sol is described on this website, its game catalogue, payment methods presented here, bonus conditions as summarised, and the general standing of the operator in the Indian market fall within our scope. We respond to queries about how a review was reached, which sources were used and how a rating was formed. We also take reports of broken links, missing game titles and descriptions that no longer match what Sol currently offers.
Corrections are taken seriously. If a fact on this page is outdated or inaccurate, send the detail along with any evidence you hold, and the team will check it against available information and revise the page where the claim cannot be supported. Changes are made without undue delay once a discrepancy is confirmed, and the corrected version replaces the old text rather than being appended as a note.
Why support matters for disputes
When a disagreement involves money, terms of play or account status, only Sol can investigate the transaction history and apply their own rules. An independent website has no standing to intervene in such matters and no way to verify the specifics of your case. Raising the issue directly with the operator's support channel starts the process with the party who can actually act on it. If you are not satisfied with the outcome, separate complaint routes may exist, but they too require the operator's response first.
Contact guidelines
For the fastest handling, state clearly whether your message concerns this website or your Sol account. Messages about account matters will be redirected to the operator, which adds time. Include the relevant page name when reporting an error, and describe the correction rather than just pointing to a general area. Replies are sent as soon as the team can look into the matter, and every legitimate query receives a response.